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New customer – porting

UserPost

1:27 pm
August 30, 2010


myscreenname

Durham Region

Newbie

posts 1

Hi everyone,

Newbie here with a quick story to share. Picked up my free Nokia 1661 with the purchase of the 100$ voucher. Simple little phone. Wanted to port a number from another carrier, so spoke to cust. service. They said wouldn't be a problem, and asked for a secondary number, which I gave. They said I would get a text when the change had been done, or a phone call on the secondary # if there was an issue. My 1661 beeped today, and said it had been ported. Cool! But wait, they messed up my numbers. They didn't port the number I wanted ported, but the secondary one they asked for, so not cool!

So, the message here? Don't give a secondary number!

I'm hoping that things go smoother from here on out…