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Consumer forum Phone/Device Issues and Features Unable to dial 611 and *777

Unable to dial 611 and *777
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8:14 pm
December 30, 2010


Goldhead

Member

posts 30
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I recently bought a Telus LG Optimus One phone, which I unlocked. Everything seems to be working fine except that I cannot make it connect to 611 and *777 numbers. It just says that "we cannot complete your call as dialed".
Does anyone else have this issue and/or know to what it might be related?

4:34 am
December 31, 2010


1ply

Member

posts 7
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Goldhead said:

I recently bought a Telus LG Optimus One phone, which I unlocked. Everything seems to be working fine except that I cannot make it connect to 611 and *777 numbers. It just says that "we cannot complete your call as dialed".
Does anyone else have this issue and/or know to what it might be related?

I just upgraded my nokia to an LG and get the same error, but I can't see why changing the phone would make any difference as it's the SIM that's connecting you not your phone…. maybe put the sim back in the old phone and dial again?

6:04 am
December 31, 2010


andreww

Toronto

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posts 660
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Not sure about the specific phone you have, but if they are 3G capable, try switching off the 3G and making the call. I know this was a common problem on iphones, and temporarily disabling 3G always solved it.

6:41 am
December 31, 2010


arabinow

Newbie

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I had that problem when I first signed up.. it *777 actually went to Peel Police. Call them on a landline and get them to reinitiate your account that worked for me.

12:56 pm
January 1, 2011


Goldhead

Member

posts 30
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andreww said:

Not sure about the specific phone you have, but if they are 3G capable, try switching off the 3G and making the call. I know this was a common problem on iphones, and temporarily disabling 3G always solved it.

Yes, it works now with my phone switched to 2G. Thanks.

9:55 am
January 2, 2011


andreww

Toronto

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posts 660
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Glad you got it working.

11:45 am
January 2, 2011


1ply

Member

posts 7
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Yes, it works now with my phone switched to 2G. Thanks.

————

Anyone have any ideas on how to turn a LG Secret to 2g?
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