Blackberry Passport 2016 - Speakout SIM is not compatible - A nano SIM is required | Phone/Device Issues and Features | Consumer forum

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Blackberry Passport 2016 - Speakout SIM is not compatible - A nano SIM is required
January 6, 2016
6:04 pm
eod
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October 6, 2011
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I just bought a new unlocked Passport (January 2016) and I tried to put my old SIM in the Passport but the Passport requires a "nano" SIM. Too bad Speakout doesn't have a help page (whatever). They must get questions about that frequently. Blackberry was not helpful either - I asked about the compatibility. All these companies could do a better job of informing the users. I was initially more concerned about the compatibility of the network.

So...Just a warning for others!!!!

eliz

January 7, 2016
7:08 am
46jimbo
Toronto
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My suggestion would be to take the sim card into a hole-in-the-wall cell phone shop and ask them to cut it for you. They use a simple punch tool like this one:

http://www.gearbest.com/other-.....AkSa8P8HAQ

Or you could order this tool and do it yourself.

January 7, 2016
12:32 pm
iamdrumming
Niagara Falls
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I can't blame for SpeakOut for not being more helpful. SpeakOut supports phones that they sell, not Blackberrys, or other various brands. You wouldn't go into a Toyota dealership and ask for a Chrysler's owner manual. :)

They shouldn't have a help page for a device they do not sell, otherwise they would have support pages for every device that was ever manufactured. This just wouldn't be feasible, or practical. It is up to the consumer to do their homework to see what is compatible, and what isn't. That goes for any SIM card/wireless provider, and any device.

January 7, 2016
3:13 pm
eod
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46jimbo: Thanks for the help, I'll find some shop in town that will cut it for me. Now that I'm looking around, it seems that my problem is far from unique. Upsetting but not unique!
eod

March 5, 2016
2:04 pm
doug c
YYC
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It seems that SO has come out with a Nano within their 3in1 configuration;
https://www.speakout7eleven.ca/prepaid-cellphones/speakout-3in1-card

BTW,
"... All these companies could do a better job of informing the users. I was initially more concerned about the compatibility of the network. ..."
Actually smart consumers will look at the manufacturers product specification sheets which even before the days of internet were available thru a competent salesperson at your fav' vendor.

When I first heard about BBs second latest product PPSE I fd on the BB website their spec. sheet where it stated the Nano Sim requirement (and also acceptable networks).

doug c

p.s. if you tire of the PP and look at the PRIV , Tip: it also needs a Nano .... according to the manufacturers' online spec. sheet !! sf-cool_gif