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Consumer forum Petro Canada Rates and Plans SIM Card Pin Blocked

SIM Card Pin Blocked
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UserPost

10:22 am
February 21, 2009


Saturday

Guest

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I tried entering the wrong SIM PIN too many times to my petro-canada sim when I was playing around with the "fixed dial" feature and now it says SIM blocked and asks for an unblock code. Anyone have a clue what to do? The phone still seems to receive and dial calls.

I just tried calling customer service and they said I have to call motorola (because I put the sim in a razr3 phone) wtf…

11:28 am
February 21, 2009


Saturday

Guest

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Got it to work. Just keep at it asking the rep for a PUK2 code not a PUK code. The manners of these reps are horrible.

The first rep gave me a lecture like I'm a horrible person for not using their shitty phone. The second rep was nice but didn't understand the problem. The third one insisted that its the PUK code until I kept saying its not at which point she put me on hold and came back with a PUK2 code like she really didn't want to give it to me (she had originally insisted that there is no PUK2 code and only a PUK code)

11:52 am
February 21, 2009


bylo

519

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posts 576
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FWIW:

1. The PUK and PUK2 codes are associated with your SIM so the make/model of your phone is irrelevant.

2. You should only need to use a PUK2 after typing in the wrong PUK several times (after typing in the wrong PIN several times.)

3. I had no problem getting the PUK code for my wife's SIM from SO CS after she accidentally locked herself out using the wrong PIN.
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