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Consumer forum 7-Eleven Rates and Plans What's the official charges for roaming?

What's the official charges for roaming?
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UserPost

3:25 pm
November 24, 2007


Peter

BC

Admin

posts 587
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1

I'm adding some more information to the FAQ and am unclear about how things are charged.

Suppose you have a Toronto number. You travel to Vancouver.

Which one of these scenarios is a local call (20 cents per minute) and which is a national long-distance call (30 cents per minute)?

-You call Vancouver
-You call Toronto
-Vancouver calls you
-Toronto calls you
-Australia calls you

7:00 pm
November 24, 2007


Ray

Guest

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2

I hope I'm right on this, feel free to correct me if I'm wrong:

-You call Vancouver (Local)
-You call Toronto (LD)
-Vancouver calls you (Local for you, LD for them)
-Toronto calls you (Local for them, LD for you)
-Australia calls you (LD)

11:40 pm
November 25, 2007


Taigong

Guest

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3

Two corrections:

Vancouver calls U: LD for U; LD for Vancouver
Australia calls U: LD for U and Int'l LD for Australia.

12:02 pm
January 13, 2008


Mark

Guest

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4

Is that verified (by checking your balance, having someone call you when you're out of your local area for < a minute and then checking your balance again)?

This *is* the way most carriers do it, but Rogers PayGo incoming long distance is free(not with their postpaid plans tho). So if you have a Toronto number and you're in Vancouver and someone in Vancouver calls you, they pay LD, but you don't. If someone in Toronto calls you, no one pays LD.

I'm on VM right now but I'm a light user and would probably switch as I mainly use my phone when I'm on the road and it's mainly incoming calls.

Anyhow, appreciate knowing if anyone has testing this and knows for sure.

-Mark

2:26 pm
January 17, 2008


Mark

Guest

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5

FWIW- went and bought a speakout phone.

There are no 711's near me – the closest was an hour away, got home and called the phone, answered it for about 10 seconds, then hung up. Was charged 20 cents, not 30 cents. So…. incoming calls, even if you are outside of your service area are not charged long distance. This is how Rogers Paygo treats the calls. VM charges you the airtime rate + 25 cents/minute for long distance when you are receiving a call outside your home area.

Good deal.

-Mark

12:13 am
February 12, 2008


alex

Guest

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6

I just called customer service, and they told me that this is wrong

-Toronto calls you (Local for them, LD for you)

is your cell number is from Toronto and you are in Vancouver, it is:

-Toronto calls you (Local for them, LOCAL for you)

This is what they told me, and because I need that feature, likely I will get a 7-11 phone. Any comments on the contrary from actual users?

8:48 am
February 12, 2008


nicky

Guest

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7

7-11 only charges 10 cents more for long distance this should not be a big deal either way!
I assume, if your using 7-11, you are using less than 100 min per month, otherwise you would probably be using another service which is less expensive for those with higher usage.
If even half of these minutes were long distance the extra cost would be less than 50 tines $0.10 or > $5.00 per month.
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