Speakout Releases New Texting Plan | 7-Eleven Rates and Plans | Consumer forum


 

 
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Speakout Releases New Texting Plan

UserPost

8:34 am
May 1, 2010


jermaine_095

Newbie

posts 1

Hey all,
Just called speakout, they have a texting plan for $10 a month, which is , 2500 outgoing anywhere in north america, incoming free.
not available on their site yet, but should be updated within a few days.
speakout is now perfect for people like me who like to text alot.


9:06 am
May 1, 2010


Amowagou

Member

posts 10

Post deleted as per moderator's advice.

Sorry

9:15 am
May 1, 2010


iamdrumming

Niagara Falls

Moderator

posts 1432

Amowagou,

The OP clearly stated the news about SpeakOut's new texting plan, not their voice plan. Please do not hijack the thread into why you think another carrier is the better deal. Thanks.

12:54 pm
May 2, 2010


Peter

BC

Admin

posts 587

Do the 2500 outgoing messages include Mexico and other parts of North America? Or just Canada and the US?

3:26 pm
May 2, 2010


iamdrumming

Niagara Falls

Moderator

posts 1432

Peter said:

Do the 2500 outgoing messages include Mexico and other parts of North America? Or just Canada and the US?


Since the SpeakOut service is only usable within Canada, the 2500 outgoing messages apply only to those outgoing messages within Canada.

5:50 pm
May 2, 2010


XsundayX

Member

posts 18

how exactly does this work? Do you buy a 10$ voucher at a 7/11 store that lasts for 30 days?

6:29 pm
May 2, 2010


iamdrumming

Niagara Falls

Moderator

posts 1432

Your answer is in this link:

http://speakout7eleven.ca/page…..ex.php#txt

6:47 pm
May 2, 2010


Peter

BC

Admin

posts 587

iamdrumming said:

Peter said:

Do the 2500 outgoing messages include Mexico and other parts of North America? Or just Canada and the US?


Since the SpeakOut service is only usable within Canada, the 2500 outgoing messages apply only to those outgoing messages within Canada.


Sorry, let me clarify:

When you are sending outgoing messages from within Canada, this plan covers messages sent to Canada. However, while you are in Canada, does it also cover messages sent to the US? To Mexico and other parts of North America?

For at least those people who only text to Canadian numbers, this is a good deal if you send more than 100 messages in a month.

7:47 pm
May 2, 2010


iamdrumming

Niagara Falls

Moderator

posts 1432

I would imagine the 2500 texts/month plan is just for domestic text messages. They would probably would deduct more for international outgoing texts. (1 Canadian text = 1 text used towards your limit. 1 international text = 2 or more texts used towards your limit).

That would be my guess. Someone who knows more could text SpeakOut CS and find out :)

5:16 pm
May 3, 2010


nirvana_1959

Member

posts 17

iamdrumming said:

Your answer is in this link:

http://speakout7eleven.ca/page…..ex.php#txt


I checked the link. Still it is not clear. Do I have to buy a $10 voucher and redeem it or call 611 and have $10 deducted from airtime balance ?

5:47 pm
May 3, 2010


bridonca

Moderator

posts 707

If it is like the web browsing, you buy your air time, call speak out to activate text, and $10 gets deducted each month. If you buy a $25 card, you get 2 months of texting, with $3.02 left over for calls. ( I am also accounting the 99 cent system access fee each month)

6:01 pm
May 3, 2010


iamdrumming

Niagara Falls

Moderator

posts 1432

It says this from that link I posted:

"Visit a 7-Eleven store to purchase a text message bundle."

As with any new offering from SpeakOut, the best advice would be to contact them directly to get all the right info.

1:13 pm
May 4, 2010


mrvengeance

Newbie

posts 1

no its a seperate bundle, not like unlimited browsing feature, i got it may 3rd….but i havent activated it ..and still am not sure how much time do i have before it expires if i dont activate…but after activation have to use it up after 30days

4:53 pm
May 4, 2010


sapien

Member

posts 61

I just happened to call SO Customer Service about something else so I took the opportunity to ask them a few questions about their new texting package. I put in my 2 cents and suggested a few things that I think would make it better.

#1 — auto-renew/refill — I'm not a big fan of having to go to a 7-11 store every 30 days just to buy a new $10 voucher to add the feature back on but I realize they're probably doing that just to force extra foot traffic to the store in hopes that you'll buy more stuff. I would rather it work like how ULB does now where you just "add" the feature to your acct and it auto-deducts/renews from your existing SO balance.

#2 — tiered packages — 2500 msgs for $10 is great deal but why don't they also offer other packages like 250 msgs for $2.50 and/or 1000 msgs for $5 as well? That would give people more choices and open the market up to those less-hard core texters. At those price points, SO beats Telus and Rogers so they might attract customers from them.

#3 — texting phones — I sure hope this opens the way for SO to have full qwerty phones now.

If you agree with any of these suggestions, please make sure you give SO that feedback so that hopefully they'll take that into consideration when/if they make future changes/improvements.

I'll get off my soap box now. Thanks. :)

6:51 pm
May 4, 2010


iamdrumming

Niagara Falls

Moderator

posts 1432

Sapien,

Those are some great suggestions.

As long as SpeakOut will always carry the 365 day expiry on all top-ups, then I'm happy.

Since they are offering texting bundles now, a good qwerty phone would make sense.

As for your first point, there is talk about SpeakOut offering online purchases (top-up vouchers) in the near future, and well as to check your balance. Maybe they we will be able to buy the texting voucher, as well as regular airtime vouchers.

5:00 pm
May 25, 2010


dabones

Newbie

posts 2

Soooo.. You have to go to a store every month to re-add it? that makes no sense, esp since they have the unlim web that they collect from yoru balance.. why have 2 different systems??? when you add the $10 text card, what happens to your expiry date? I guess I'm going to be calling CS..
this is great tho, cuz I almost activated a Rogers SIM just for the specific reason that I now work out of town and want to txt my wife since I don't see her at lunch any more…

4:53 pm
May 27, 2010


dabones

Newbie

posts 2

OK, so I added this yesterday.. you go to the store, ask fora "text msg plan" and they will print you a special PIN, similar to the topup PINs, but different..
you have to dial a 1-877 number from your speakout phone, don't worry, it doesn't charge you airtime.. I checked before and after, and my balance never changed..

then you have to enter your cell number, then add ytour text msg PIN.
it will tell you it takes up to 15 mins to activate and that you will receive a SMS when it's active.. (mine took maybe 3 mins).. enjoy..

this txt msg plan does not change your balance, or your expiration date of your minutes.. it only adds 2500 SMS for 30 days, after 30 days you have to go back to store and buy another PIN and activate again.. oh and of course, be prepared to pay the sales tax on the $10.. so it's actually $11.30 … :)

4:58 pm
November 8, 2010


spider71

Newbie

posts 2

This may seem like a strange question, but what does it say on the receipt when you buy the texting package?

I use a paygo phone since I can expense airtime cards through my work ($10/month). I'm contemplating switching to SO for the umb. Can't expense a $25 airtime card. So I'm wondering that if the receipt from 7-11was generic enough I would buy the texting each month and expense that, and not lose out on the $10/month from my work…

8:54 am
November 9, 2010


andreww

Toronto

Member

posts 648

There is no receipt from 7-11. You don't add and pay for the texting bundle at the store. You buy your cash voucher at the store, say $25, call Speakout and activate ULB, and the $10 is simply automatically deducted from the funds in your account. You won't get a receipt.

9:43 am
November 9, 2010


spider71

Newbie

posts 2

andreww said:

There is no receipt from 7-11. You don't add and pay for the texting bundle at the store. You buy your cash voucher at the store, say $25, call Speakout and activate ULB, and the $10 is simply automatically deducted from the funds in your account. You won't get a receipt.


I thought that was for the UMB…I read that the unlimited texting had to be purchased in-store every 30 days….