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Consumer forum 7-Eleven Rates and Plans Local calling grid not entirely correct anymore

Local calling grid not entirely correct anymore
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9:26 pm
October 8, 2010


alik55

Newbie

posts 1
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1

The local calling grid posted on the front page
(http://www.speakoutwireless.ca…..g82008.pdf)
is not correct anymore. For example, it specifies 519,416,905 to be all in one local zone. I called customer service and was told that 416 and 905 are still in one local zone, but 519 to 416 or 905 would be a long distance call.

Update: Called today for another reason and also asked the same question and was told that 519,416,905 are indeed local calls. The customer rep. checked and said it is guaranteed, whereas the first time the guy just said he was with 7-11 2 years and it has always been a long distance call from 519 to 416. Go figure.

The question I asked today was what happens when airtime expires. The answer was that no matter what happens (airtime expires or balance reaches $0) you have 45 days to top up or you lose your account (including phone number). The front page of this site said you had less than 24hrs to top up when airtime expires and 45 days (or airtime expiration date, whichever is earlier) when balance reaches $0.

5:43 pm
November 7, 2010


ottawa2010

Member

posts 30
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2

The PDF is really helpful and I appreciate the resource. I think it needs an update. These are my suggestions (I'd be happy to update it though it looks like an application I don't have).

1. Separate 514 and 450 into 2 distinct columns (and 2 rows) since this was a split not an overlay. This would make it consistent with 416/647, 519/226, and 905/289, which are all overlays.

2. Add the newer overlays (from http://www.areacodehelp.com) not already included, including one for 2011:

  • 250/778
  • 403/587
  • 418/581
  • 450/579
  • 514/438
  • 604/778
  • 613/343
  • 780/587

3. http://www.cnac.ca/npa_codes/npa_map.htm actually lists a couple more overlays not on the site in #2 above, I haven't puzzled out a timing thing but if they're official(ly scheduled) it could be good to add them if they're real:

  • 204/431
  • 819/873
  • 905/289/365

One nice thing about SO is that once you know what area codes you get local calling to, you don't have to track where you are. :)

Thanks again for the valuable resource!

=aw

4:24 pm
November 10, 2010


Peter

BC

Admin

posts 601
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3

Does anyone know whether 7-Eleven has updated their official grid? While it would be nice if this community maintained a more updated one, we also don't want to take responsibility if the information we provide is different than what 7-Eleven actually honours.

4:43 pm
November 10, 2010


iamdrumming

Niagara Falls

Moderator

posts 1523
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4

I do not know if they have or not, but in my travels I have found that grid still to be accurate. I guess we could call SpeakOut customer service to see if there is a new grid.

2:04 pm
November 13, 2010


ottawa2010

Member

posts 30
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5

I agree that AC splits might not always be one local calling area, I'd think the AC overlays (e.g. 613/343) would almost have to be. I can't say it for sure though (though my suggestion #1 above would still apply in any case).

=aw
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