Before I switch to SO | 7-Eleven Rates and Plans | Consumer forum


 

 
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Before I switch to SO

UserPost

12:34 pm
September 19, 2008


TorontoBob

Guest

I'm with Fido, and my contract has finally expired. Stumbled across this site & decided to switch to SO.

Called Fido to cancel, figuring on porting my number just before the 30 day cancellation period is up. The CSR said if she canceled today I could NOT port my number, but could use my phone for 30 days. OR I could have SO port my number to the new phone, which then cancels my Fido account, and I STILL have to pay 30 days for absolutely nothing!

I figure my best bet is to call Fido, cancel my voice mail & call display ($9!) and accept one of their offers for the cheapest pay-as-you-go plan they offer. Wait a day or so, then port my number – so at least the last 30 days is as cheap as possible.

Any better ideas out there?


4:47 pm
September 19, 2008


Big Ang

Guest

DEFINITELY lower your monthly plan and cancel any extras features.

Not sure if you can switch to Fido prepaid without incurring any extra charges.

4:51 pm
September 19, 2008


TorontoBob

Guest

FIDO CANCELLATION NUMBER: 1-888-259-3436

Found this number online, and it really works. Only on hold for 3 minutes!

Used up my Fido reward points ordering a Motorola MotoRazr V3. Called Fido, canceled my voice mail and switched to cheapest pay as you go plan. No problem, they pro-rated my bill to today – I'll port my number over tomorrow.

Then my wife called to do the same thing. This time the CSR said there was a $25 charge to switch to pre-paid! When told her husband just did the same thing without being told of a $25 charge – the CSR still would not relent. Rather than pay $25 for nothing, we switched to the cheapest plan they offered, $10 a month.

Still plan to cancel Fido A.S.A.P.

3:16 am
September 20, 2008


Gopher Guts

Guest

Then my wife called to do the same thing. This time the CSR said there was a $25 charge to switch to pre-paid! When told her husband just did the same thing without being told of a $25 charge – the CSR still would not relent.


You must have been lucky…

http://www.fido.ca/cms/html/en…..tion.shtml

- If you subscribe to a monthly package and want to switch to prepaid service, a migration fee of $25 will be applied to your last invoice.

9:09 am
September 22, 2008


TorontoBob

Guest

Hmmm – so it looks like canceling extra features and switching to the cheapest plan they offer is the way to go. I am pissed that the first CSR did NOT mention any $25 "migration fee" – the cost of a new SIM card they are not giving me. I want to fight them but hate collection agencies. Once again:

FIDO CANCELLATION NUMBER: 1-888-259-3436